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FAQ
  • How does counselling/therapy work?
    Counselling and therapy involve talking about your thoughts, feelings and life experiences. This requires developing a trusting therapeutic relationship that is free of judgement. The role of the therapist is to listen to you and use a range of psychological strategies to help you. These psychological strategies used at Calming Waves are highly researched, have proven effectiveness and endorsed for use by Medicare Australia.
  • How many sessions will I need?
    Each person’s situation is different and the number of sessions will depend on what you want help with. Some people only need a couple of sessions and others may wish to keep working together for a number of months. Typically, the first 2-3 sessions are spent getting to know you and understanding the problem you are coming with in detail. Recommendations are then made for you to consider and for us to make a plan together.
  • Do I need a referral?
    No, you do not require a referral, however we welcome referrals from health practitioners in public and private practice.
  • Do I need a mental health care plan?
    If you are seeking treatment for your mental health, a mental health care plan can assist with the cost of the sessions as it entitles you to a Medicare rebate. If you wish to claim the Medicare rebate you will need a Mental Health Care Plan. If you do not wish to claim the Medicare rebate, a Mental Health Care Plan is not required.
  • Can I claim a rebate through private health insurance?
    Some private health insurers offer rebates for services provided by Accredited Mental Health Social Workers. This depends on the type of insurance and cover you have. Please speak to us and your health insurer to find out more.
  • Can I use Victims of Crime Funding (VOCAT)?
    Yes, this may be possible but will depend on what your VOCAT order states and the extent to which any award for counselling has been used.
  • Can I use NDIS funding?
    Calming Waves is not registered with NDIS. However, for people who have self-managed NDIS plans, they may be able to claim back the fees if services we offer are provided for in the NDIS plan.
  • How much does it cost?
    Fees range depending on your circumstances and conditions. Appointments start at $195.00 for a 50min session.
  • Will my information be kept confidential?
    Personal information is collected and stored in accordance with relevant privacy legislation. For more information, please see our privacy policy.
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